Introduction At SidonPay, we prioritize customer satisfaction. Our refund policy is designed to be fair and transparent.
Eligibility for Refunds Refunds are generally not available for completed transactions. However, if you believe a transaction was made in error, please contact our support team within 7 days of the transaction for review.
Exceptions Refunds may be granted in cases of system errors, unauthorized transactions, or other special circumstances as determined by SidonPay.
Process To request a refund, contact us at [email protected] with your transaction details and the reason for your request. We will review your request and respond within 5 business days.
Final Decision SidonPay’s decision on refunds is final. Refunds, if granted, will be processed to the original payment method.
Contact Us For any questions regarding refunds, please reach out to our support team.
This refund policy applies to all transactions made through SidonPay.